Paperless Cockpit
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Contact Information
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Corporate Headquarters
Paperless Cockpit, Inc.
1138 N GERMANTOWN PKWY,
Suite 101 Box # 229
CORDOVA, TN 38016

KMEM Training Center
Located at Wilson Air Center
Paperless Cockpit, Inc.
2930 Winchester Road
Suite 515
Memphis, TN 38118
Dealer Sales & Support
PH: (615) 469-0776
FAX: (610) 643-2345
EMAIL: dealer@paperlesscockpit.com
Customer Service & Support
PH: (615) 469-0998
FAX: (610) 643-2345
EMAIL: support@paperlesscockpit.com
 
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Additional Information
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Return Policy
Website Terms of Use
Privacy Policy
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It is the policy of Paperless Cockpit to protect personal privacy. Because your use of the Paperless Cockpit site indicates your acceptance of the Paperless Cockpit Privacy Policy, please carefully review the information outlined below. Paperless Cockpit may change this Privacy Policy at any time by posting revisions to the Paperless Cockpit Web site.

Terms defined in the Terms of Use shall have the same meaning in this Privacy Policy.

INFORMATION COLLECTION AND USE

Paperless Cockpit is the sole owner of the information collected on this Web site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Paperless Cockpit collects information from its users at several different points on the site.

REGISTRATION

In order to use this Web site, a user must first complete the registration form. During registration, a user is required to give contact information (name, e-mail address, etc.). This information is used to contact the user about the services on our site for which they have expressed an interest.

ORDER

We request information from the user on our order form. Here a user must provide contact information (name, shipping address, etc.) and financial information (credit card number, expiration date, etc.). The information is used for billing purposes and to fill a customer’s order. If we have trouble processing an order, this information also allows us to contact the user.

COOKIES

Paperless Cockpit employs the use of “cookies” to track our customers’ orders. A cookie is a piece of data containing information about the user that is stored on the user’s hard drive. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If a user rejects the cookie, that person cannot order any of Paperless Cockpit’s products.

LOG FILES

We use IP addresses to analyze trends, administer the site, track user movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SHARING

We may share demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with other parties to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

LINKS

This Web site contains links to other sites. Please be aware that Paperless Cockpit is not responsible for the privacy practices of these other sites. We encourage our users to be aware that when they leave our site, they should read the privacy statements of each and every Web site that collects personally identifiable information. The Paperless Cockpit privacy statement applies solely to information collected by our site.

NEWSLETTER

If a user wishes to subscribe to our electronic newsletter, we ask for contact information, such as name and e-mail address.

SECURITY

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, that information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (like a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers like Netscape Navigator and Microsoftâ Internet Explorer become locked, thus preventing others from ‘surfing’ our users’ personal information.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers in which we store personally identifiable information are kept in a secure environment, behind a locked door.

If you have any questions about the security on our Web site, you can send an e-mail to support@PaperlessCockpit.com.

SPECIAL OFFERS

We send all new members a welcoming e-mail to verify password and username. Established members will receive our electronic newsletter monthly and will occasionally receive information on products, services and special deals. Out of respect for the privacy of our users, we present the option not to receive these types of communications. Please see our choice/opt-out section below.

CORRECTION/UPDATING PERSONAL INFORMATION

If a user’s personally identifiable information changes (e-mail address, zip code, etc.), or if a user no longer desires our service, it is that user’s responsibility to inform Paperless Cockpit of the change. That user must enter his/her new information on our “My Account” page.

CHOICE/OPT-OUT

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by e-mailing us at support@paperlesscockpit.com. Users may also select the “Remove” option on the user’s “My Account” page to unsubscribe to Paperless Cockpit’s e-newsletter.

NOTIFICATION OF CHANGES

If Paperless Cockpit decides to change its Privacy Policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, what information we will disclose. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you have any questions about Paperless Cockpit’s Privacy Policy, or your dealings with our site, e-mail support@paperlesscockpit.com.

 

 
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