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Training & Support
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Important Notices
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N20071018A: WiFi Driver Update for FliteServ Model FSC2R05
N20070505A : Common Folders on Paperless Cockpit EFBs
N20070228A : U.S. Daylight Savings Time Changes in 2007
 
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3rd Party Support Resources
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Jeppesen JeppView FliteDeck /NavSuite
Phone: 800-621-5377
Email:
pctechsupport@jeppesen.com

Web:
> FliteDeck 3 Training and Support
> FliteDeck3 Activiation
WSI InFlight
Phone: 978-983-6325
Web:
> WSI InFlight Product Info
> WSI Support Center

XM Weather
XM Activation : 1-800-985-9200
Customer Service (WxWorx ):
321-751-9202
Tech Support (WxWorx ):
256-319-9679
Tech Support (Heads-Up ):
972-980-4890 x142
Email (WxWorx):
support@wxworx.com
Email (Heads-Up):
service@heads-up.com

Web:
> WxWorx Support
> Heads-Up Technologies Support

 
 
EFB Guidance Library | Support Notices | Manuals & Drivers
Support Notices
N20071018A: WiFi Driver Update for FliteServ Model FSC2R05
ISSUE DATE: 19 October, 2007
APPLIES TO: All FliteServ C2 (Model FSC2R05) Mobile Airborne Servers with serial numbers starting with a “7”.
COMPLIANCE: Required

ISSUE: When connecting to the FliteServ with a Wireless E-Board C2, users may experience random disconnects or intermittent loss of the FliteServ wireless network. This issue is caused by an incompatibility between the Windows automatic wireless configuration service and the latest installed driver for the FliteServ’s embedded WiFi module.
  

N20070530A : Capturing NMEA GPS Data Using Windows Hyperterminal
ISSUE DATE: 25 May, 2007
APPLIES TO: All EFBs connecting to NMEA GPS Sources
COMPLIANCE: Optional

ISSUE:In Certain Cases, the GPS or ARINC 429 Converter may be outputting what appears to be valid NMEA data, but applications such as FliteDeck or WxWorx may still not display aircraft position or may give an "invalid position information" warning.
 

N20070505A : Common Folders on Paperless Cockpit EFBs
ISSUE DATE: 05 May, 2007
APPLIES TO: All EFBs connecting to NMEA GPS Sources
COMPLIANCE: Optional

ISSUE:The following document provides basic information regarding important folder locations and their use on Paperless Cockpit Electronic Flight Bags.
 

N20070228A : U.S. Daylight Savings Time Changes in 2007
ISSUE DATE: 28 February, 2007
APPLIES TO: All EFBs running Microsoft Windows Operating Systems
COMPLIANCE: Mandatory

ISSUE:The United States has planned a change to its DST observance beginning in 2007. The Energy Policy Act of 2005 mandates that DST will start on the second Sunday in March and end on the first Sunday in November. In 2007, the start and stop dates will be March 11 and November 4, respectively. These dates are different from previous DST start and stop dates. In 2006, the dates were the first Sunday in April (April 2, 2006) and the last
Sunday in October (October 29, 2006).

Many EFB applications, such as WSI InFlight, XM Wx Worx and PC Jeppesen JeppView FliteDeck 3.2, depend on the EFB Operating System to report a valid time. All versions of the Microsoft Windows Operating system (including Windows Vista) are originally programmed with the previous Daylight Savings rules. Without action, any Windows-based EFB may not be able to properly process GPS or weather data. Other applications, such as email and calendaring as well, may not function properly.

 

 
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